Overview
At Threadstown, operated by Pivotaloft Solutions Private Limited, we prioritize your privacy and are committed to securing your personal information. We ensure that all data is gathered, processed, and stored responsibly while delivering a safe and enjoyable shopping experience.
Throughout this policy, "we," "us," and "our" refer to Pivotaloft Solutions Private Limited, whereas "you," "your," "user," and "users" signify our valued customers. This Privacy Statement explains our data collection practices, usage policies, and security measures. By accessing Threadstown, you acknowledge and accept these terms. If you’re not in agreement, we recommend ceasing use of our platform.
Types of Information Collected
To provide an optimized user experience, we collect:
Personal Data
- Name, email address, and contact number
- Shipping and billing information
- Payment details for transaction processing
User Interaction Details
- Browsing history, product views, and purchase activity
- Engagement with website features and promotions
Technical Information
- Device type, browser specifications, and IP address
- Geolocation data (if authorized)
- Site analytics to enhance performance and security
Cookies & Tracking Mechanisms
- Technologies that enhance website functionality and personalization
- Tools for improving product recommendations and monitoring website performance
All collected data is handled securely and responsibly.
Purpose of Data Usage
We use your information to:
- Process Orders & Provide Support: Ensure smooth transactions and assist with queries.
- Enhance Personalization: Improve product recommendations and refine website navigation.
- Marketing & Promotions: Share special offers and updates (if you opt-in).
- Ensure Security & Fraud Prevention: Detect and prevent unauthorized access or fraudulent transactions.
- Comply with Legal Regulations: Meet business obligations and adhere to applicable laws.
We do not monetize your personal data, and it is only used as outlined in this policy.
Security & Data Protection
We employ industry-standard security measures, including:
- Encryption: Protecting sensitive information.
- Restricted Data Access: Limiting access to authorized personnel only.
- Regular System Audits: Identifying and resolving security risks.
- Secure Payment Handling: Collaborating with trusted processors for financial transactions.
Despite these efforts, we recommend users take precautions such as using strong passwords.
Data Sharing Policy
We do not sell or trade personal information. However, data may be shared when necessary:
- With Reliable Third-Party Service Providers for essential business functions.
- To Fulfill Legal Obligations as required by law.
All shared data is managed with confidentiality and security.
Data Retention Period
Your information is stored for 8 to 12 months, after which it is deleted or anonymized. If you wish to have your data removed earlier, contact us at pivotaloftsolutionspvtltd@gmail.com.
Your Privacy Rights
You have the right to:
- Modify Personal Details through your account settings.
- Request Data Deletion from our records.
- Adjust Marketing Preferences and opt out of promotional content.
- Manage Cookie Settings through browser configurations.
Jurisdiction & Regulations
All matters related to this Privacy Policy shall be interpreted in accordance with the laws of India.
Any disputes arising from its implementation or enforcement will be subject to the exclusive jurisdiction of Indian courts.
Contact & Policy Updates
For inquiries, reach out to us at pivotaloftsolutionspvtltd@gmail.com. Policy updates will be reflected on this page, and continued website use constitutes acceptance of revised terms.
